Corgema Privacy Policy

📜 Corgema Privacy Policy

 PID C001  | 21.04.25  | PUBLIC DOCUMENT

 

 

Effective Date: 01.05.25
Last Updated: 21.04.25

At Corgema, we value your trust. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our products and services.


1. Information We Collect

  • Personal Information: Name, email, phone number, shipping address, billing details.

  • Transactional Data: Order history, payment method (no card details are stored).

  • Usage Data: IP address, browser type, pages visited (via cookies and analytics).

2. How We Use Your Information

  • To fulfill orders and provide support.

  • To send shipping and order updates.

  • To inform you about new products or collections (if you opt in).

  • To improve website experience and product offerings.

3. Sharing of Information

We never sell your information. We may share data only with:

  • Trusted logistics partners (for delivery).

  • Secure payment gateways (e.g., Razorpay, Stripe).

  • Analytics tools (e.g., Google Analytics, for improving site experience).

4. Your Rights

  • You can access, update, or request deletion of your data.

  • You can unsubscribe from marketing communications at any time.

5. Data Security

We follow industry-standard practices to ensure your data is protected with encryption, firewalls, and regular audits.












📜 Expanded Privacy Policy – Corgema


1. What Information We Collect

A. Personal Data

  • Full name, shipping and billing address, contact number, email address.

  • Date of birth (optional, for special birthday offers or verification).

B. Transactional Data

  • Order history, cart data, product preferences.

  • Payment mode (card type, UPI used – note: we do not store card numbers or CVVs).

C. Technical Data

  • IP address, device type, operating system, browser version.

  • Browsing behavior on our website (pages viewed, time spent, clicks).

D. Voluntary Data

  • Responses to surveys, contests, reviews, wishlist entries.

 

 

2. How We Use Your Data

We use the information you provide to:

  • Process and fulfill orders, including delivery and post-sale service.

  • Respond to queries or concerns you raise via email or chat.

  • Send updates about your orders, returns, or product availability.

  • Provide personalized experiences (e.g., styling suggestions, recommended collections).

  • Conduct analytics to improve our site layout, navigation, and product curation.

  • Comply with applicable laws, enforce our policies, and prevent fraud.

 

 

3. Legal Basis for Processing

We process your data under:

  • Contractual necessity (to fulfill your order).

  • Legitimate interest (to improve our services).

  • Consent (for email marketing).

  • Legal obligation (for accounting or anti-fraud compliance).

 

 

4. Data Sharing

We only share your data with:

  • Logistics Partners (for product delivery).

  • Payment Providers like Razorpay and Stripe (your financial info is never stored on our servers).

  • Email/SMS platforms (for transactional and promotional communication).

  • Analytics Services like Google Analytics (non-personally identifiable data).

We never sell, rent, or lease your data.

 

 

5. Your Data Rights

You have the right to:

  • Request access to your personal data.

  • Correct or update inaccuracies.

  • Request deletion of your data (subject to legal retention).

  • Opt-out of promotional communication at any time.

  • Lodge a complaint with the appropriate Data Protection Authority if you feel your rights were violated.

 

 

6. Data Retention

We retain data:

  • For as long as necessary to provide services and fulfill legal obligations.

  • Transactional data is retained for at least 7 years for tax and audit purposes.

 

 

7. Security Measures

  • 256-bit SSL encryption.

  • Secure data hosting with access control.

  • Regular backups and security patch updates.

  • User access restricted based on role.